The Problem
Medical practice front desks waste hours each day on manual intake: photocopying IDs, re-entering insurance cards, chasing down outstanding balances. Waiting rooms back up, collections slip through, and records fall out of date between visits.
By the Numbers
Under 2 min
Check-in time
~8 min avg
Before ClientsGate
None
Hardware required
EN / ES
Languages
The Solution
What ClientsGate built.
ClientsGate runs in any browser on any tablet — no new hardware required. Patients tap through four steps: scan ID, scan insurance card, acknowledge any outstanding balance, and submit an optional medical update note. The receptionist portal receives a real-time summary the moment check-in is complete.
Highlights
- Browser-based — works on any existing tablet, no hardware purchase needed
- HIPAA-aligned data handling with encryption at rest and in transit
- Outstanding balances surfaced at check-in when patients are present and ready to pay
- US-hosted infrastructure, EN/ES language toggle at every step
Interested in working with us?
Driive Holdings acquires and grows essential service businesses. If you're an owner, broker, or operator — we'd like to hear from you.